The Federal Trade Commission has filed suit against AT&T, claiming that it neglected to inform its unlimited data customers that they could experience slow speeds when they reached a certain data limit.
According to the FTC, AT&T has been deliberately employing a practice known as *“throttling,”* limiting how quickly their 14 million+ customers could access data once they reached a mark of around 2 gigabytes.
FTC Chairwoman Edith Ramirez stated:
*“AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise. The issue here is simple: ‘Unlimited’ means unlimited.”*
I suppose the lesson to be learned could be to always read the fine print, but c’mon! You can’t go around advertising “unlimited data” to draw in customers then deliberately diminish the quality of the product you’re offering. Especially when it comes to phone service, we’d all like to believe we’re getting what we pay for. And if we pay for unlimited access, our service provider damn well better give it to us!
And for some of us, this goes beyond being able to update our Facebook or Twitter status, or Instagraming photos of our lunch. Some of us use our phones for work, or for connecting with people in our lives because it’s the only way we can. The importance of communication beyond the obvious trivialities should not be willfully undermined.
This growing importance of Internet access in our lives is what drives many to fight for net neutrality – while the mobile companies pitch fits and obstruct efforts to ensure Internet freedom.
Learn more here http://www.usatoday.com/story/tech/personal/2014/10/28/ftc-att-unlimited-data-charge/18060585/